Privacy Policy

Who we are

Allure Navis Charter Agency, located at Antuna Branka Simica 33, Split, Croatia, takes the protection of its customers and prospective customers' personal data seriously. This privacy policy outlines how we handle and safeguard individual-related data.

This policy applies when we act as a data controller with respect to the personal data of our visitors on our website www.allure-navis.com.

What personal data we collect and why we collect it

Personal information refers to data that specifically identifies an individual, such as name, email address, telephone number, address, company, gender, and country.

We collect personal information when you:

Contact us directly by email.
Contact us directly by phone call.
Contact us through our email contact form.
Fill an inquiry form on our yacht search engine page.
Contact us through our "Call Us" option.
Contact us through our Chat option.
Fill our newsletter subscription form.
Contact us through our Social Networks (Facebook, Instagram, LinkedIn).
Use our website, and we may use cookies for tracking and analytics purposes.

Cookies

Cookies are pieces of text stored on your computer by your web browser. We use cookies to monitor and improve the design, layout, and function of our site. Google Analytics is used to track website activity, providing information on session duration, pages per session, bounce rate, and traffic source. You can control and delete cookies through your browser settings. Disabling cookies may affect certain functions on our website.

Embedded content from other websites

Embedded content (videos, images, articles, etc.) from other websites behaves as if the visitor has visited the other site. These sites may collect data, use cookies, and monitor interactions.

Who we share your data with

We process personal data to deliver our services, run, maintain, and develop our business. Your data may be used for statistical analysis, customer satisfaction surveys, and business improvement. We share data with partners (hotels, agents) for document delivery and service execution. Payment information is accessible only to authorized banks or credit card companies.

How long we retain your data

We store and process personal data as long as necessary for a legitimate purpose, unless regulations require a longer storage period. Consent for marketing data is retained until withdrawal. In the case of rejected bids, data is kept for one year or deleted upon request.

Your rights over your data

You can request the erasure of personal data we hold about you, excluding data required for administrative, legal, or security purposes.

Direct marketing activities

We use personal data to inform you about our services, changes, and top solutions. Your data may be used for research, analysis, and email newsletter campaigns with your consent.

How we protect your data

We employ technical and organizational measures to secure, update, and keep information accurate. While we strive to protect data, internet use is not entirely secure, and any transmission is at your risk.